Page 23 - RERA Performance Report 2020

Some of the comments from the Feedback forms of the complainants
1. Abhishek Singh, Noida: “Virtual hearing should be normal way of working even
after Covid”
2. Ashwani Kumar, Ghaziabad: “This was very helpful and save the time”
3. N.C. Agrawal, Delhi: “It’s nice and time saver for both parties”
4. Mamta Awasthi, Lucknow: “It was satisfactory”
5. Adv. Vivek Sinha, Noida: “E-court is a very effective process to conduct the court,
one can talk to the court one to one”
23 U.P. RERA PERFORMANCE REPORT 2020

Townhall with Promoters on 28 February 2020

Due to the unprecedented COVID-19 pandemic, from the month of June onwards, the
Authority started conducting region specific virtual workshops in collaboration with
different development authorities in order to create awareness, outreach and ease of
doing business among promoters and other stakeholders, such as engineers,
architects, town planners and chartered accountants.

Virtual workshops with the Gorakhpur and Agra development were attended by large
number of the stakeholders. Apart from the workshops with the development
authorities, the Authority has conducted training programmes and workshops for the
benefit promoters of different regions and for the internal capacity building of the
officials U.P. RERA.

The objective of such virtual workshops with the promoters was to highlight the duties
and obligations of the promoters, the project registration and extension process, the
benefits of project registration, the quarterly compliances for the registered projects,
separate project accounts, and many more critical parameters of U.P. RERA.

Virtual Workshop with Agra Development Authority on 10 July 2020